Diversity - Preconceptions & The Changing Workforce

If you've seen a contrast between the Mercator worldHispanic are each expected to double! By the way, as
map (the one most of us grew up with) and theof 2003, Hispanics are now the second largest race
Peters map (which shows landmasses in their trueethnic group in the country.
proportions to each other) ... you know that many ofAnd not all Americans are native-born.
our preconceptions about the world are at odds withThere was a major influx of immigrants early in the
reality.20th Century, so that by 1930, 12% of the U.S.
[Actually, we prefer to use the Mollweide projectionpopulation was foreign-born. But by 1970, when
instead of the Peters. It's also equal area, but continentBoomers began entering the workforce, it had
shapes are less distorted ... and it's more respected bydropped to only 5%. Since then, however, it has
cartographers.]doubled.
For example, Europe seems to be somewhat largerThe real change in immigration, however, has been
than South America and about the same size aswhere they've emigrated from.
Africa on the Mercator map. The reality (clearlyDuring the first half of the 20th Century, the vast
evident on either the Peters or Mollweide map) is thatmajority (83%) of foreign-born Americans came from
South America (6.9 million sq. mi.) is twice as large andEurope. Visualize the Ellis Island scene from Godfather
Africa (11.6 million sq. mi.) 3 times as large as EuropeII or the steerage passengers in the movie, Titanic.
(3.8 million)!As of 1990, however, less than one fourth were from
And it's not just our view of world geography that'sEurope! Most of the rest have been from Asia (26%)
skewed, but also our view of the American workforce.and, especially, Latin America (44%).
Our Changing WorldIn your father's day (or, at least, the authors' father's
Or, as we put it: this is not your father's workforce.day), the image of the workforce was all-American
A hundred years ago, less than one-fifth of the U.S.white male.
workforce was female. By the 1950's (in the authors'Today, native-born white males represent less than
father's day), it had risen to about one-third, but virtuallyhalf of American workers, and only about 25% of
all in support functions, what used to be called 'pinkthose entering the workforce! The other 75% are
collar.'women, people of color and immigrants.
Today, women represent approximately half ofAll of these changes can be very disorienting. [As a
American workers. And not just in lower-paid supportnative-born white male, that last statistic certainly
jobs, but in the professional and managerial ranks asthrows one of the authors for a loop.] Some of our
well, and in all kinds of non-traditional roles.preconceptions just don't fit anymore.
Those of us who are Baby Boomers have witnessed,But how many of us are still doing business based on
or experienced, dramatic changes in the role ofan out-of-date paradigm?
women.To what extent is our own behavior -- and corporate
But even younger generations have seen and willAmerica's HR policies, recruiting practices, marketing
continue to see changes in race/ethnic demographics.strategies and management styles -- based on the
Had you graduated high school by 1990? If so, youassumption of a one-size-fits-all, homogeneous
were either in or preparing for the workforce.workforce and customer base?
At that time, only 25% of the U.S. population wasA Riddle
non-white or minority, by which we mean: AfricanBobby and his father are in a horrible car accident,
American, Asian, Native American and Hispanic.which instantly kills Bobby's father. Bobby is seriously
By 2025, 39% of Americans are projected to beinjured and rushed to the hospital.
minority (which is starting to become a misleadingThe surgeon takes one look at Bobby on the
designation). Virtually no change in Native Americans.operating table and says: "Oh my God! I can't operate
African Americans will increase somewhat.on this boy ... he's my son!"
But the percent of Americans who are Asian orHow can this be?